Download the latest version of our app from the Playstore (if you have an Android device) or from the App Store (if you have an iOS device). Once you launch the app, you can create a profile using your phone number. Once your account is created, the app will walk you through the subsequent steps to customize your profile and update your information.

Breeze is available to download for free on the App Store and Play Store.

Breeze is currently only available in the United States. We do however intend to expand further and make the app available across continents, so stay tuned for further updates on our social media profiles!

In case of any technical issues you may have on your app, email [email protected] with relevant screenshots wherever applicable.

All payment-related activity (including accepted payment modes, transaction activity, receipts, and transaction-related issues) is handled directly by either Google (if you are on an Android device), Apple (if you are on an iOS device), or by our third-party payment gateway. Please write to us at [email protected] with specific details about your issue and we will either directly assist you to resolve your issue, or point you to the relevant resource for the same.

If you encounter any technical issues on your app, please contact [email protected] with information details about the operating system and the device that you used the app from, with relevant screenshots wherever applicable.

You can log out, temporarily deactivate, or permanently delete your Breeze profile from the My Account section on the app.

If you notice any suspicious activity on your account, such as reviews that you haven’t uploaded, please follow the steps below:

1. If you use your email and password to log in to Breeze, change the password to your Breeze account and your email address immediately.
2. If you have linked any other accounts (such as Facebook, Instagram, or LinkedIn) to your Breeze account, check for suspicious activity on those profiles, change your passwords, and contact the respective help centers immediately.
3. Your phone number can not be used to log in to Breeze by someone else without access to your phone, as we use an SMS-based two-step authentication process for the same. Please do not share your one-time passwords with anyone.

For further assistance, send us a mail describing your situation in as much detail as possible so that we can get you the help you need right away. (While sending us an email, attach screenshots of your app wherever possible. This helps us assess the situation and take the necessary measures as early as we can.)

To report a specific profile, go to the profile you want to report, click the Options icon (three dots) on the top right of the profile, and select the “Block” or “Report” option.

We recommend reporting profiles if:

• They are pretending to be you
• They are pretending to be someone else
• They suggest or express harmful tendencies (towards self or otherwise)
• They use the features of the app to harass, threaten, or impersonate you or someone else
• If they violate any of Breeze’s Community Guidelines